Questions and Answers
Prices, hours, what we fix and what we leave to someone else.
The basics
Do I need a membership?
No. There is no membership, no annual fee and no sign-up. You call, we come out, and you pay for that one visit.
How do I know what it will cost?
The prices are posted on this site and you hear your total on the phone before we leave. That is the number you pay. A jump start is $59, a flat tire change is $69, a fluid top-off is $49 and a battery installed starts at $189.
Are there extra charges?
Two, and both are flat. After 11pm and all day Sunday add $25. Athens, Decatur and Hazel Green add $20 for travel. Sales tax applies to parts such as a battery.
When are you open?
All day, every day. We answer the phone 24 hours a day, including Sundays and holidays. Calls after 11pm and on Sundays carry a $25 surcharge.
How long until you get here?
It depends on where the truck is and on traffic. We give you an honest arrival time when you call, and if it is going to be a long wait we say so.
How do I pay?
Card or cash, after the work is done. You get a receipt with parts and labor listed separately.
Do you tow?
No. We fix what can be fixed where the car sits. If your car needs a tow, we will tell you that on the phone instead of charging you for a visit.
Do you unlock cars?
No. Vehicle lockouts are locksmith work in Alabama and need a state locksmith license. Call a licensed locksmith for that.
What vehicles do you work on?
Cars, SUVs, minivans and standard pickups. We do not service commercial trucks, dual rear wheel trucks, RVs, trailers or motorcycles.
My insurance has roadside assistance. Why call you?
If your coverage can get someone to you quickly, use it. People call us when the wait is long, when they are out of covered calls for the year, or when they need a battery replaced, which most plans do not pay for.
Jump start
How much is a jump start in Huntsville?
Ours is $59 flat, and that includes a battery and charging system test. After 11pm and on Sundays there is a $25 surcharge. Athens, Decatur and Hazel Green add $20.
Can you jump start a hybrid or a car with start-stop?
Yes. Hybrids and start-stop cars still use a 12 volt battery to start, and that is what we jump. We do not service high voltage hybrid or electric vehicle packs.
What if the car will not start after the jump?
Then the battery is not the problem, or it is too far gone to take a jump. We will tell you what we found and what to do next.
Do I have to be a member of anything?
No. There is no membership and no sign-up. You call, we come, you pay for the one visit.
Battery replacement
How much does mobile battery replacement cost in Huntsville?
Our installed price starts at $189 for a standard battery. AGM batteries for start-stop vehicles and some trucks cost more. You get the exact installed price by phone before we come out.
Is it more expensive than buying a battery at a parts store?
The battery itself costs about the same. You are paying for delivery and installation, and saving a tow or a ride plus the time. For a car that will not start, it is usually the cheapest way to get moving.
Can you replace the battery in a parking deck or at my office?
Yes. We carry everything by hand, so parking decks and tight lots are fine.
What happens to my old battery?
We take it with us and send it to a recycler. There is no extra charge for that.
Flat tire change
How much does it cost to have a flat tire changed in Huntsville?
We charge $69 flat to put your spare on. After 11pm and on Sundays there is a $25 surcharge. Athens, Decatur and Hazel Green add $20.
Do you repair or plug tires?
Not at this time. We put your spare on so you can drive to a tire shop, which can tell you whether the tire can be repaired safely.
What if I do not have a spare?
Tell us when you call. Without a spare we cannot get you rolling, and we would rather tell you that on the phone than charge you for a trip.
Can you change a tire on a truck or large SUV?
Yes, for standard pickups and SUVs. We do not service dual rear wheels, commercial trucks, RVs or trailers.
Fluid top-off
Is the fluid included in the $49?
Yes. Up to one gallon of coolant, up to two quarts of oil, or a full fill of washer fluid is included.
Can I keep driving after a coolant top-off?
Usually far enough to reach a shop, as long as the temperature gauge stays in the normal range. If it climbs again, stop. We will tell you what we saw so you can judge.
Do you do oil changes?
No. We add oil when the level is low so you can drive safely. A full oil change is a job for a shop.
Did not find your answer?
Call or text and ask. It costs nothing to ask.